What should a counsellor do if they feel overwhelmed by a client’s deep feelings of loneliness and despair?

If a counsellor feels overwhelmed, it’s crucial for them to engage in self-care and seek supervision or consultation to process their feelings. They should also set appropriate boundaries while remaining empathic and supportive. It may be beneficial to discuss their feelings with a supervisor or a peer to gain perspective and ensure they are providing effective support to the client.