What steps can a counsellor take if they are unsure about the appropriate language or terminology to use when discussing LGBTQ+ identities with a client?

Counsellors should prioritise open communication by asking clients how they identify and what terminology they prefer. If uncertain, they can express their willingness to learn and clarify any terms that arise during the session. Maintaining a non-judgmental attitude and being receptive to feedback allows for a more respectful and inclusive therapeutic environment.