To effectively communicate a referral to a client, consider the following steps:

  • Be Transparent: Clearly explain the reasons for the referral, emphasising how it aligns with the client’s therapeutic goals and needs.
  • Provide Information: Offer specific details about the recommended service, including the type of support available, the qualifications of the provider, and how to access the service.
  • Encourage Questions: Invite the client to ask questions and express any concerns they may have about the referral, providing reassurance and support.
  • Normalise the Process: Frame the referral as a common and positive step in their therapeutic journey, reinforcing that seeking additional support is a sign of strength.

Follow Up: Schedule a follow-up session to discuss the client’s experience with the referral and any outcomes, demonstrating your continued support.