How can clients express their emotions effectively during online live chat counselling when they may feel limited by the text format?

Counsellors can encourage clients to use descriptive language to articulate their feelings and provide prompts to explore emotions further. Clients can be reminded that they can express themselves freely, and counsellors can suggest using emoji’s or other symbols to convey feelings when appropriate. Creating a supportive and non-judgmental environment can help clients feel more comfortable sharing.