Assessing effectiveness can be done through:

  • Feedback Forms: Regularly solicit feedback from clients about their experience with online counselling. Use structured forms or informal check-ins to gauge their comfort and satisfaction.
  • Goal Tracking: Monitor progress on therapeutic goals and objectives, comparing outcomes from online sessions to previous in-person sessions if applicable.
  • Session Reviews: Reflect on sessions after they conclude, noting what strategies worked well and what didn’t. Consider discussing these reflections in supervision for additional perspectives.
  • Client Engagement: Observe any changes in client engagement, motivation, or therapeutic alliance over time, as these can indicate the effectiveness of the online format.