Effective communication strategies include:

  • Clear and Simple Language: Use straightforward, calm language. Avoid complex instructions, which may increase anxiety.
  • Visual Supports: Utilise visual aids, such as charts or schedules, to help clients understand expectations and reduce ambiguity.
  • Empathy and Validation: Acknowledge the client’s feelings and experiences. Validate their emotions to create a safe space for open communication.
  • Non-Threatening Approach: Frame requests as suggestions or options rather than demands. This can help reduce the pressure felt by the client.